1. Introduction
Sundarban Forest Travel Private Limited (“we”, “us”, or “our”) operates from Pathankhali, Gosaba, South 24 Parganas, Pin 743611. We are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to ensure your information remains secure.
2. Information We Collect
We may collect and process the following types of information from our customers:
- Name
- Mobile Number
- Address
- Email Address
We do not collect sensitive data such as financial details or precise location information.
3. How We Use the Information
We use the data collected for the following purposes:
- To communicate with you about your bookings and inquiries.
- To provide you with our services, such as managing Sundarban tours and related travel arrangements.
- To process payments via our third-party payment gateway provider.
- To send you promotional offers and information about our services if you have consented to receive such communication.
4. Data Sharing
We may share your data with the following third parties:
- Payment Gateway Providers: We share your data with our trusted payment gateway partners to process payments for services booked through us.
5. Data Security Measures
We take the security of your data seriously and have implemented the following measures to protect it:
- Secure Socket Layer (SSL) Encryption: All data transmitted between our website and your browser is encrypted to prevent unauthorized access.
- Access Control: Only authorized personnel have access to customer data, and they are bound by strict confidentiality agreements.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. User Rights
Currently, users do not have the ability to access, modify, or delete their personal information stored with us. If you have concerns about the information we hold, please reach out to us via the contact details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via postal address:
Sundarban Forest Travel Private Limited
Pathankhali, Gosaba,
South 24 Parganas, Pin 743611
West Bengal, India